Privacy Policy

Cox, Koltak & Gibson (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information when you visit our website, use our services, or communicate with us, including via SMS messaging.

Information We Collect
We collect information in the following ways:

  • Personal Information Provided by You: When you interact with us, you may provide your name, phone number, email address, and other relevant details.
  • Automatically Collected Information: We may collect technical data such as IP addresses, browser type, and usage data through cookies or other tracking technologies.
  • SMS Consent Data: If you opt-in to receive SMS messages from us, we collect and store your phone number and messaging preferences.

How We Use Your Information
We use the collected information for the following purposes:

  • To provide and improve our services.
  • To communicate with you, including through SMS messaging.
  • To send appointment reminders, follow-ups, billing inquiries, and promotions if consented.
  • To comply with legal obligations and enforce our policies.

SMS Communications
If you consent to receive SMS messages from Cox, Koltak & Gibson, you may receive messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week regarding your appointments or account status.

SMS Messaging Fees
Standard message and data rates may apply as per your mobile carrier’s pricing plan.

SMS Opt-In & Opt-Out

  • Opt-In Methods: You may opt-in to receive SMS messages by:
    • Verbally providing consent during a conversation.
    • Submitting an online form.
    • Filling out a paper form.
  • Opt-Out Methods: You may opt out at any time by replying “STOP” to any SMS message received. Alternatively, you can contact us directly to request removal from our messaging list.

Help & Assistance
For any issues related to SMS messaging, reply with the keyword “HELP” or contact us at [Insert Contact Information]. Additional information is available on our [Privacy Policy] and [Terms and Conditions] pages.

Information Sharing & Disclosure
Cox, Koltak & Gibson does not share SMS opt-in data or phone numbers collected for SMS purposes with any third party or affiliate for marketing purposes. However, we may share your information with service providers or as required by law.

Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure.

Your Rights & Choices
You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw your consent for SMS communications at any time.
  • Request information about how we process your data.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: 5 East Long Street, Suite 200, Columbus OH 43215; 614-228-0701